In-house IT departments are getting larger and more complex, and even organizations that specialize in a domain well outside information technology have to focus on this area as a cost of doing business. When we think of IT management software, we tend to think of making software and hardware systems more efficient and productive, but we can take a similar approach to human resources as well.
What Onboarding Is
Onboarding is a process through which an employer gets a new hire on board and acclimated. Traditionally, this was a responsibility handled by a human resources department. That’s because much of the focus lies beyond the new employee’s core responsibilities. Whether someone has been hired as an IT monitoring platform coder or an RMM specialist, he or she still needs to know many of the same mundane details about the workplace, such as where the bathrooms are.
How Automated Onboarding Differs
The problem with traditional onboarding is that it’s resource intensive and there’s usually a disconnect between HR and the department the new person has been hired to serve. In order to streamline this process, automated onboarding can be implemented directly into the system. Automated setup can even handle the most rudimentary aspects of orientation, and the real benefit here is that existing employees can go about their jobs without needing to cater to the new employee.
Key Benefits of This Approach
Let’s consider three chief reasons that companies choose to automate the onboarding and even the off-boarding process:
Time is money. Every moment that an IT administrator spends on some mundane task is money lost. Think about it: it’s the reason why we invest so much in services like automated maintenance and automated reporting. This automated process can manage requests, approvals, provisioning and so forth, and that will free up your experts to focus on what matters most.
How do we get a new hires up to speed as soon as possible? It makes sense to let them begin interfacing immediately with the IT monitoring platform and IT management software that they’ll be using throughout their employment. These new employees will be using systems their comfortable with in order to access the information they need when they need it.
IT administrators require broad visibility. It’s why we integrate access and privilege mechanisms, but during manual onboarding, this kind of security falls by the wayside. With this approach, we have an automated setup that ensures that provisioning and role-based permissions are enforced right away. This is also a great way to automatically expand a new hire’s privileges as he or she becomes more acclimated to the IT environment.